How many people are allowed to stay in each home?

Occupancy may not exceed what is posted for each home, town home or condo. Maximum occupancy includes infants and children. The maximum occupancy is listed on the property page for each home.

Are the pools heated?

For homes with a pool and/or a spa, heat may be available for an additional fee. Please be aware that pool/spa heaters have electrical and mechanical components that can sometimes malfunction.

Community pools are heated when the temperature dictates the need.

Is there a fully equipped kitchen in the vacation homes, town homes and condos?

Yes, every vacation home, has a fully equipped kitchen. Please refer to each individual property page for more detail on what the property will include.

Is there a telephone at the vacation homes?

Yes, there is a telephone in every vacation home, Local calls are free and long-distance calls may require a calling card or credit card number for usage.

Are the vacation homes cleaned daily?

No, homes are cleaned before your arrival and after your departure. You can request a mid-stay clean at an additional charge.

Are the properties non-smoking?

Yes, all properties are non-smoking. Smoking is permitted outside of the property only.

Are there any handicap accessible properties available?

Yes. Please contact one of our Travel Coaches for a list of handicap accessible properties.

Is parking available for multiple cars, RVs, buses or trailers?

If you and your group will be arriving with more than two vehicles, or any oversized vehicles, please contact one of our Travel Coaches prior to your arrival to inquire about the parking availability for the home you have rented. Also, please inform any guests who might be visiting for the day or evening that parking is very limited. Typically, parking is not available at the properties for RVs, buses or trailers.

Please contact a member of our reservation team if you need to make specific parking arrangements.

What should I do if I’ve left something behind in my vacation rental?

If you think you’ve left something behind after departing your vacation rental, please contact a member of our reservation team.

Are there attractions and shopping nearby?

Yes, all homes are located convenient to attractions, grocery stores, drug stores, retail shops, local eateries and a wide variety of national restaurant chains.

Is there transportation to attractions?

Contact a member of our reservation team to discuss options available for you and your team as some communities do offer transportation.

Is JC Vacation Homes licensed?

Yes, we are licensed in the state of Florida, and each home is licensed by the state to be rented as a short-term rental property.

What are your office hours?

Our office hours are Mon–Fri: 9 a.m.to 5 p.m.